As per our conditions, we only accept referrals of clients being actively case managed
It is an expectation that all clients attend financial counselling.
Please make your client aware of this and make appropriate referrals ASAP.
PLEASE NOTE THAT EXTENSIONS TO FOOD RELIEF (over 3 months) WILL NOT BE GRANTED UNLESS FINANCIAL COUNSELLING HAS BEEN UNDERTAKEN.
The only exception to this is if the client has ZERO income or has no access to government benefits & no right to work.
If client has not attended financial counselling, please indicate when it is occurring.
We provide short-term food relief in conjunction with social worker supports to help clients get back on their feet as soon as possible.
MAXIMUM INITIAL food relief period is 3 months.
Please indicate if you require a review after this initial 3 month period, to re-assess your client’s situation with the opportunity to apply for an extension to their food relief.
PLEASE NOTE EXTENSIONS WILL ONLY BE CONSIDERED IF FINANCIAL COUNSELLING HAS BEEN UNDERTAKEN.